According to research on social media and customer service conducted by SAP and Social Media Today,what percentage of companies are currently investing less than $50,000 in social customer care?
A)57%
B)47%
C)77%
D)90%

Question

Quizplus · Accepted Answer

77% of companies are currently investing less than $50,000 in social customer care, highlighting the relatively low financial commitment to this area despite its growing importance in customer service strategies.

According to Research on Social Media and Customer Service Conducted