Question 1

Bordow and Moore (1991)identify four key functions of communication processes.Communication that does not only transport facts,but also creates meaning and sense is referred to as its ______.
A)informative function
B)systemic function
C)literal function
D)figurative function

Accepted Answer

The answer of Bordow and Moore (1991)identify four key functions...

Question 2

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to improve organizational performance is ______.
A)asymmetry
B)efficiency
C)necessity
D)reciprocity

Accepted Answer

Organizations collaborate for efficiency to improve organizational performance by combining resources and capabilities, thus enhancing productivity and effectiveness.

Question 3

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to control relevant environments,for example working closely with its supplier to have power over them,is ______.
A)asymmetry
B)efficiency
C)necessity
D)reciprocity

Accepted Answer

Asymmetry refers to situations where organizations collaborate due to imbalances in power or resources, aiming to control or influence their environment, such as exerting power over suppliers.

Question 4

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to mutually benefit from their relationship is ______.
A)asymmetry
B)efficiency
C)necessity
D)reciprocity

Accepted Answer

Reciprocity refers to the mutual benefit organizations gain from collaborating, where each party contributes and receives benefits, fostering a cooperative relationship.

Question 5

Bordow and Moore (1991)identify four key functions of communication processes.Communication that links the organization to its environment,and provides it with an identity,a vision and mission is referred to as its ______
A)informative function
B)systemic function
C)literal function
D)figurative function

Accepted Answer

The answer of Bordow and Moore (1991)identify four key functions...

Question 6

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to meet legal or regulatory requirements is ______.
A)asymmetry
B)efficiency
C)necessity
D)reciprocity

Accepted Answer

Organizations collaborate out of necessity to meet legal or regulatory requirements, as this is often a requirement imposed from outside that they must comply with to operate legally or maintain good standing.

Question 7

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to achieve otherwise unachievable levels of stability is ______.
A)asymmetry
B)stability
C)necessity
D)legitimacy

Accepted Answer

The reason organizations collaborate to achieve otherwise unachievable levels of stability is directly referred to as "stability" in Oliver's (1990) six main reasons for collaboration among organizations.

Question 8

The communication role of ______ is one that involves representing and communicating an organization's goals within and to its environment,as well as acquiring necessary information from the outside.
A)interlocker
B)boundary spanner
C)environmentalist
D)representative

Accepted Answer

Boundary spanners play a crucial role in organizations by representing the organization to external entities and gathering external information, which is vital for the organization's adaptation and decision-making processes.

Question 9

What are TV,print,radio,the Internet,and specifically targeted events,all types of?
A)distribution channels
B)modes of communication
C)technology
D)media

Accepted Answer

The answer of What are TV,print,radio,the Internet,and specifically targeted events,all...

Question 10

In intra-organizational communication,an example of horizontal communication might be when ______.
A)a subordinate communicates with his manager about a certain strategy
B)one department communicates with another department about a decision
C)a manager instructing a subordinate on how to do a particular job
D)a department communicates with another department from another organizations,say a government agency

Accepted Answer

Horizontal communication refers to the flow of information between peers within the same organizational level, such as between different departments or teams. Choice B accurately represents this as it involves one department communicating with another department about a decision, indicating a peer-to-peer interaction rather than a hierarchical one.

Question 11

Your textbook identifies three main audiences of organizational communication,which of the following is NOT one of these?
A)internal audiences (employees etc. )
B)other organizations (suppliers,partners etc. )
C)the wider society (markets,media etc. )
D)the globe (other nations)

Accepted Answer

The three main audiences of organizational communication typically include internal audiences (employees), other organizations (such as suppliers and partners), and the wider society (including markets and media). The globe or other nations is not commonly listed as a primary audience in the context of organizational communication frameworks.

Question 12

According to Oliver (1990)organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to gain respect and improve its image,such as Shell working with Greenpeace,is ______.
A)asymmetry
B)stability
C)necessity
D)legitimacy

Accepted Answer

Organizations collaborate for legitimacy to gain respect and improve their image in the eyes of stakeholders and the public, as demonstrated by Shell working with Greenpeace to enhance its environmental credentials.

Question 13

Your textbook identifies two communication roles that are very important in networks,like collaborations.The two roles are ______ and ______.
A)talker and listener
B)boundary spanner and inter-locker
C)intra-locker and inter-locker
D)boundary spanner and bridge builder

Accepted Answer

The answer of Your textbook identifies two communication roles that...

Question 14

In intra-organizational communication,an example of upwards communication might be when ______.
A)a subordinate communicates with his manager about a certain strategy
B)one department communicates with another department about a decision
C)a manager instructing a subordinate on how to do a particular job
D)a subordinate bypasses his manager and talks to someone influential outside the organization

Accepted Answer

Upwards communication refers to the flow of information from lower levels of a hierarchy to higher levels. Therefore, when a subordinate communicates with his manager about a certain strategy, it exemplifies upwards communication, as the information is moving from a lower-ranking employee to a higher-ranking one.

Question 15

Which of the following are NOT one of the four important functions of communication processes as identified by Bordow and Moore (1991)?
A)informative function
B)systemic function
C)social function
D)figurative function

Accepted Answer

The answer of Which of the following are NOT one...

Question 16

In intra-organizational communication,an example of downwards communication might be when ______.
A)a subordinate communicates with his manager about a certain strategy
B)one department communicates with another department about a decision
C)a manager instructs a subordinate on how to do a particular job
D)a subordinate is offered a job by a manager from another organization

Accepted Answer

Downwards communication occurs when information flows from higher levels of the organizational hierarchy to lower levels, such as a manager instructing a subordinate.

Question 17

Bordow and Moore (1991)identify four key functions of communication processes.Communication that transports facts and figures that generate informed action is referred to as its ______.
A)informative function
B)systemic function
C)literal function
D)figurative function

Accepted Answer

The informative function of communication processes, as identified by Bordow and Moore (1991), involves the transmission of facts and figures that enable informed action, aligning with the definition provided in the question.

Question 18

According to your textbook,what was an early and very effective form of mass communication?
A)the church
B)the fax
C)the internet
D)the industrial revolution

Accepted Answer

The church played a significant role in early mass communication by disseminating information and ideologies across vast populations, long before the advent of modern technologies like the internet or the fax machine.

Question 19

Bordow and Moore (1991)identify four key functions of communication processes.Communication that establishes the efficiencies for social interaction is referred to as its ______.
A)informative function
B)systemic function
C)literal function
D)figurative function

Accepted Answer

The systemic function of communication refers to its role in establishing the efficiencies for social interaction, essentially organizing and maintaining the structure within which communication occurs.

Question 20

The communication role of ______ is one that usually represents two organizations and knows things that outsiders would not hear or understand (like rumours or gossip).
A)interlocker
B)boundary spanner
C)environmentalist
D)representative

Accepted Answer

The answer of The communication role of ______ is one...

Quiz 9: Managing Communication

Bordow and Moore (1991) identify four key functions of communication processes.Communication that does not only transport facts,but also creates meaning and sense is referred to as its ______.

According to Oliver (1990) organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to improve organizational performance is ______.

According to Oliver (1990) organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to control relevant environments,for example working closely with its supplier to have power over them,is ______.

According to Oliver (1990) organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to mutually benefit from their relationship is ______.

Bordow and Moore (1991) identify four key functions of communication processes.Communication that links the organization to its environment,and provides it with an identity,a vision and mission is referred to as its ______

According to Oliver (1990) organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to meet legal or regulatory requirements is ______.

According to Oliver (1990) organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to achieve otherwise unachievable levels of stability is ______.

The communication role of ______ is one that involves representing and communicating an organization's goals within and to its environment,as well as acquiring necessary information from the outside.

What are TV,print,radio,the Internet,and specifically targeted events,all types of?

In intra-organizational communication,an example of horizontal communication might be when ______.

Your textbook identifies three main audiences of organizational communication,which of the following is NOT one of these?

According to Oliver (1990) organizations collaborate for six main reasons: necessity,asymmetry,reciprocity,efficiency,stability,and legitimacy.The reason organizations collaborate to gain respect and improve its image,such as Shell working with Greenpeace,is ______.

Your textbook identifies two communication roles that are very important in networks,like collaborations.The two roles are and .

In intra-organizational communication,an example of upwards communication might be when ______.

Which of the following are NOT one of the four important functions of communication processes as identified by Bordow and Moore (1991) ?

In intra-organizational communication,an example of downwards communication might be when ______.

Bordow and Moore (1991) identify four key functions of communication processes.Communication that transports facts and figures that generate informed action is referred to as its ______.

According to your textbook,what was an early and very effective form of mass communication?

Bordow and Moore (1991) identify four key functions of communication processes.Communication that establishes the efficiencies for social interaction is referred to as its ______.

The communication role of ______ is one that usually represents two organizations and knows things that outsiders would not hear or understand (like rumours or gossip) .