Question 1

Why is plausibility an important part of sensemaking??
A)Managers have to persuade people that what is false is true and that what is false is true.
B)Managers have to create meaning that is sufficient to carry on with current projects.
C)Managers are normally deceitful as part of their job.
D)all of these

Accepted Answer

Plausibility is crucial in sensemaking because it involves creating an understanding or meaning that is convincing enough for people to continue their work or projects. It doesn't imply deception (as suggested in A and C) but rather the construction of a sufficiently coherent narrative to move forward.

Question 2

Which one of the following does NOT characterize managerialism?
A)managing with the assumption that managers' interests should never override those of customers and employees
B)normative integration,shared values,a single source of authority,legitimacy and decision-making embedded in the managerial hierarchy,serving the interests of the owners of that organization
C)what managers practice when they have a profound grasp of management theory and its principles and apply them consistently to all elements of their everyday organizational life
D)a belief in the scientific application of management theory for best practice

Accepted Answer

Managerialism is characterized by the belief in the effectiveness of managerial techniques and practices, often prioritizing the interests of managers and the organization, sometimes at the expense of customers and employees. Thus, the assumption that managers' interests should never override those of customers and employees does not characterize managerialism.

Question 3

'Managing will rarely if ever correspond with the management presumed in rational plans and principles.' Why should this be the case,according to the textbook?

Accepted Answer

The answer of 'Managing will rarely if ever correspond with...

Question 4

The top management team can be defined as ______?
A)those who are the best-remunerated in the organization
B)those who are the brightest in the organization
C)those who set strategy,direction and purpose in the organization
D)the best-dressed people in the organization

Accepted Answer

The top management team is responsible for setting the strategy, direction, and purpose of the organization, which guides its overall operations and long-term objectives.

Question 5

What are the contemporary factors shaping the sensemaking of managing in contemporary organizations?

Accepted Answer

The answer of What are the contemporary factors shaping the...

Question 6

'Managing is an exercise that strives to create rationality in order to make common sense in organizations.' Discuss and critically evaluate what you think are the key tensions and issues that such a view of management illuminates.

Accepted Answer

The answer of 'Managing is an exercise that strives to...

Question 7

Compare and contrast driving and sensemaking.

Accepted Answer

The answer of Compare and contrast driving and sensemaking....

Question 8

Why is sensemaking the crucial skill for managing organizations?

Accepted Answer

The answer of Why is sensemaking the crucial skill for...

Question 9

What are the essentials of sensemaking?

Accepted Answer

The answer of What are the essentials of sensemaking?...

Question 10

Everyday business words like 'headquarters','heads of department' reflect the image of organizations as ______.
A)hierarchies
B)superior
C)designed
D)barber shops

Accepted Answer

These terms suggest a structured order or ranking within an organization, which is characteristic of hierarchies.

Question 11

What are unions from the manager's point of view?
A)a pest
B)oppositional bodies
C)disloyal organizations
D)representative organizations

Accepted Answer

From a manager's point of view, unions are typically seen as representative organizations that advocate for the rights and interests of employees.

Question 12

What is rationality and why is it so influential as a concept?

Accepted Answer

The answer of What is rationality and why is it...

Question 13

In organization studies,to refer to organizations as organs,machines,and the like is to use ______.
A)a metaphor
B)a sensemaker
C)a tautology
D)none of these

Accepted Answer

Using metaphors like referring to organizations as organs or machines helps in understanding and describing the complex nature of organizations by comparing them to simpler or more familiar systems.

Question 14

Who is the earliest acknowledged theorist of the importance of the division of labor in management?
A)Karl Marx
B)F.W.Taylor
C)Emile Durkheim
D)Adam Smith

Accepted Answer

Adam Smith is widely recognized as the earliest theorist to emphasize the importance of the division of labor in management, particularly in his seminal work, "The Wealth of Nations" (1776), where he discusses how division of labor can lead to increased productivity and efficiency.

Question 15

According to the textbook,why are highly rationalist accounts of management popular with many managers?
A)They are scientific.
B)Evidence backs them up.
C)because of their opportunities for multiple sensemaking
D)They frame managers as being in control.

Accepted Answer

Highly rationalist accounts of management are popular with many managers because they frame managers as being in control, which appeals to the desire for authority and effectiveness in decision-making processes.

Question 16

If you were to say that an organization is like a well-oiled machine,which of the following terms would characterize the comparison?
A)simile
B)rhetoric
C)metaphor
D)sensemaking

Accepted Answer

A metaphor is a figure of speech that compares two unlike things without using the words "like" or "as." In this case, the organization is being compared to a well-oiled machine, which is a metaphor.

Question 17

According to your textbook,why might viewing organizations in terms of metaphors that compare them to a giant organism be problematic?
A)because like human bodies organisms grow old and die
B)because it trivializes workers as appendages to a body
C)because it assumes management is the brain that controls everything on the body
D)both because it trivializes workers as appendages to a body and because it assumes management is the brain that controls everything on the body

Accepted Answer

Viewing organizations as giant organisms can be problematic because it simplifies the role of workers to mere appendages of a larger body and implies that management functions as the controlling brain, overlooking the complexity and diversity of roles and contributions within an organization.

Question 18

The idea that people are cognitively limited,producing satisfactory rather than optimally rational decisions through satisficing is known as ______.
A)appeasement
B)delimited rationality
C)bounded rationality
D)grounding

Accepted Answer

The concept of bounded rationality, introduced by Herbert Simon, suggests that individuals are limited by the information they have, their cognitive limitations, and the finite amount of time they have to make decisions. Therefore, they seek satisfactory solutions rather than the optimal ones, a process known as satisficing.

Question 19

Resistance can occur through both of which of the following pairs of terms?
A)commission or omission
B)submission or fatalism
C)fatigue or fascination
D)obedience or compliance

Accepted Answer

Resistance can manifest as either commission (actively doing something against a directive or expectation) or omission (passively ignoring or failing to do something expected), both of which are ways individuals can resist authority or expectations.

Question 20

To say that sensemaking is retrospective means ______.
A)we make sense of something as it is elapsing and we are constantly reviewing the sense we make in terms of additional sense-data
B)we don't know what we do until someone else makes sense for us
C)most of the time we act irrationally but we try to make sense of it by pretending that we are being rational
D)all of these

Accepted Answer

Sensemaking is retrospective because it involves looking back at events that have occurred to understand them, rather than understanding them in real-time or before they happen.

Quiz 1: Managing and Organizations

Why is plausibility an important part of sensemaking??

Which one of the following does NOT characterize managerialism?

'Managing will rarely if ever correspond with the management presumed in rational plans and principles.' Why should this be the case,according to the textbook?

The top management team can be defined as ______?

What are the contemporary factors shaping the sensemaking of managing in contemporary organizations?

'Managing is an exercise that strives to create rationality in order to make common sense in organizations.' Discuss and critically evaluate what you think are the key tensions and issues that such a view of management illuminates.

Compare and contrast driving and sensemaking.

Why is sensemaking the crucial skill for managing organizations?

What are the essentials of sensemaking?

Everyday business words like 'headquarters','heads of department' reflect the image of organizations as ______.

What are unions from the manager's point of view?

What is rationality and why is it so influential as a concept?

In organization studies,to refer to organizations as organs,machines,and the like is to use ______.

Who is the earliest acknowledged theorist of the importance of the division of labor in management?

According to the textbook,why are highly rationalist accounts of management popular with many managers?

If you were to say that an organization is like a well-oiled machine,which of the following terms would characterize the comparison?

According to your textbook,why might viewing organizations in terms of metaphors that compare them to a giant organism be problematic?

The idea that people are cognitively limited,producing satisfactory rather than optimally rational decisions through satisficing is known as ______.

Resistance can occur through both of which of the following pairs of terms?

To say that sensemaking is retrospective means ______.