Question 1

Which stage of the selection process requires a candidate to undergo physical examinations to determine his or her suitability for a specific job?
A)Orientation
B)Reference checking
C)Interviewing
D)Filling out the application form
E)Testing

Accepted Answer

Physical examinations are often part of the testing stage in the selection process, where candidates may undergo various tests (including physical) to determine their suitability for the job.

Question 2

Which of the following is a part of the training function of human resources management?
A)Development
B)A tour of the building
C)Introductions to supervisors
D)Description of company benefits
E)Distribution of organizational manuals

Accepted Answer

Development is a key component of the training function in human resources management, focusing on improving employees' skills and knowledge for their current jobs and future positions.

Question 3

Orientation is the human resources function that:
A)includes building tours,introductions,and socialization.
B)provides on-the-job training to employees.
C)appraises employees subjectively.
D)teaches employees to do specific job tasks.
E)occurs after the employee is on the job for several months.

Accepted Answer

Orientation in human resources involves introducing new employees to their workplace, colleagues, and the company culture, which includes activities like building tours and socialization.

Question 4

What is the primary reason that training is considered a vital function of human resources management?
A)It is used to improve the skills of employees in their present positions and to prepare them for increased responsibility.
B)It familiarizes newly hired employees in a company with senior colleagues and the overall company procedures of the company.
C)It involves verifying educational background and previous work experience of employees.
D)It is used to assess an applicant's potential for a certain kind of work and his or her ability to fit into an organization's culture.
E)It allows management to obtain detailed information about a job applicant's experience and skills,reasons for changing jobs,attitudes toward the job,and an idea of whether the person would fit in with the company.

Accepted Answer

Training is crucial in HR management because it enhances employees' current skills and prepares them for future responsibilities, contributing to both individual and organizational growth.

Question 5

Fluffy Bakes,a popular bakery,allows its newly recruited employees to learn the processes involved at its premises by actually working on live assignments.The training process at Fluffy Bakes best exemplifies:
A)classroom training.
B)on-the-job training.
C)simulation training.
D)game learning.
E)virtual learning.

Accepted Answer

On-the-job training involves learning by doing, where employees are trained while they are actually performing their jobs. This method allows new employees to learn the processes by working on live assignments, as described for Fluffy Bakes.

Question 6

In the context of a performance review,_____ refers to an employee's willingness to identify and address opportunities for improvement.
A)quality
B)knowledge
C)initiative
D)productivity
E)adaptability

Accepted Answer

Initiative refers to an employee's proactive approach in identifying and addressing areas for improvement, which is key in the context of a performance review.

Question 7

A _____ is a performance appraisal method that provides feedback from a panel that typically includes superiors,peers,and subordinates.
A)ranking procedure
B)grade assignment
C)polygraph test
D)360-degree feedback system
E)behavioral checklist

Accepted Answer

The correct answer is D) 360-degree feedback system. This method involves collecting performance feedback from all directions - superiors, peers, and subordinates, providing a comprehensive view of an employee's performance.

Question 8

At which stage in the selection process is an employer likely to make use of the Myers-Briggs Type Indicator?
A)Interviewing
B)Reference checking
C)Orientation
D)Training
E)Testing

Accepted Answer

The Myers-Briggs Type Indicator (MBTI) is often used in the testing phase of the selection process to assess a candidate's personality and how it might fit with the team or role.

Question 9

Life Line,a chain of healthcare providers,sends its employees who are interested in learning about hospital management to some of the leading institutes in the nation.The training process at Life Line best exemplifies:
A)classroom training.
B)on-the-job training.
C)simulation training.
D)game learning.
E)virtual learning.

Accepted Answer

Sending employees to leading institutes for learning about hospital management is an example of classroom training, where structured learning and teaching occur in a formal educational environment.

Question 10

Which of the following practices is considered to be illegal in the United States?
A)Considering people with AIDS as disabled
B)Paying men and women unequal pays based on seniority
C)Forcing employees to retire on the basis of age
D)Firing employees due to excessive absenteeism
E)Using the Myers-Briggs Type Indicator Test in the recruitment process

Accepted Answer

Forcing employees to retire on the basis of age is considered age discrimination, which is illegal under the Age Discrimination in Employment Act (ADEA) in the United States.

Question 11

Which of the following is an advantage of the orientation process?
A)It allows firms to teach new employees specific job tasks.
B)It allows firms to provide on-the-job training to employees.
C)It allows firms to conduct employee appraisals subjectively.
D)It allows firms to familiarize new employees with prevalent office culture.
E)It allows firms to recruit current employees for vacant positions.

Accepted Answer

The orientation process helps new employees understand the company's culture, policies, and expectations, which aids in their integration into the workplace.

Question 12

Vikram is an employee at Monsanto research lab.In an effort to improve his managerial skills and prepare him for a promotion,his company sends him on a series of experiential management training exercises at the company's expense.By helping him increase his knowledge,Vikram's company is focusing on:
A)development.
B)orientation.
C)testing.
D)grade assignment.
E)performance appraisal.

Accepted Answer

Development is the process of improving skills and knowledge for personal growth or career advancement, which is what Vikram's company is doing by sending him for management training.

Question 13

The _____ is a federal agency established by the Civil Rights Act of 1964 and dedicated to increasing job opportunities for women and minorities and eliminating job discrimination based on race,religion,color,sex,national origin,or disability.
A)National Center for Civil and Human Rights
B)United States Commission on Civil Rights
C)Equal Employment Opportunity Commission
D)Pension Benefit Guaranty Corporation
E)National Association for the Advancement of Colored People

Accepted Answer

The Equal Employment Opportunity Commission (EEOC) was established by the Civil Rights Act of 1964 to enforce federal laws that make it illegal to discriminate against a job applicant or an employee because of the person's race, color, religion, sex (including pregnancy, transgender status, and sexual orientation), national origin, age (40 or older), disability or genetic information.

Question 14

_____ familiarizes newly hired employees with fellow workers,company procedures,and the physical properties of the company.
A)Development
B)Reference checking
C)Orientation
D)Training
E)Testing

Accepted Answer

Orientation is the process designed to help new employees understand the organizational structure, their coworkers, company policies, and the physical layout of the company.

Question 15

In the United States,wage differences are acceptable only if:
A)they are attributed to age.
B)they are based on racial considerations.
C)they are based on religious considerations.
D)they are attributed to seniority.
E)they are attributed to national origin.

Accepted Answer

Wage differences are acceptable if they are attributed to seniority, as this is a legal and commonly accepted basis for differentiating pay among employees. This is in contrast to discrimination based on age, race, religion, or national origin, which is illegal.

Question 16

The human resources department of a publication house is engaged in the process of verifying the educational qualifications of newly-recruited employees.Which of the following stages of the selection process is the human resources department involved in at present?
A)Interviewing
B)Reference checking
C)Orientation
D)Training
E)Testing

Accepted Answer

Reference checking is the stage in the selection process where the educational qualifications, work experience, and references provided by the candidates are verified. This step ensures that the information provided by the candidates is accurate and truthful.

Question 17

Which stage of the employee selection process allows management to obtain detailed information about an applicant's experience and skills,reasons for changing jobs,and an idea of whether the person would fit in with the company?
A)Orientation
B)Training
C)Testing
D)Reference checking
E)Interviewing

Accepted Answer

Interviewing is the stage in the employee selection process where management can ask detailed questions to learn about an applicant's experience, skills, reasons for job changes, and assess their potential fit within the company culture.

Question 18

At the manufacturing unit of a tire company,the appraisal process primarily focuses on rewarding employees on the basis of the rate at which work is regularly produced by them.The appraisal process is focusing on the _____ aspect.
A)quality
B)knowledge
C)initiative
D)productivity
E)adaptability

Accepted Answer

The appraisal process is focusing on the productivity aspect because it rewards employees based on the rate of work production, which directly relates to how much work is being produced regularly.

Question 19

The Americans with Disabilities Act:
A)states that people with AIDS are not disabled.
B)prohibits using a positive AIDS test as reason to deny an applicant employment.
C)mandates that men and women who do equal work must receive the same wage.
D)specifically outlaws discrimination based on age.
E)prohibits discrimination on the basis of race.

Accepted Answer

The Americans with Disabilities Act (ADA) prohibits discrimination against individuals with disabilities in all areas of public life, including jobs. It specifically includes those with HIV/AIDS under its protection, meaning it prohibits using a positive AIDS test as a reason to deny employment.

Question 20

Reference checking usually involves:
A)monitoring the working conditions in a firm.
B)checking a company's compliance with its policies.
C)assessing an applicant's potential for a job.
D)checking the previous work experience of a candidate.
E)identifying possible sources for recruitment.

Accepted Answer

Reference checking typically involves verifying the information provided by a candidate regarding their previous employment. This includes confirming their work history, job performance, and other relevant details with their past employers or references.

Quiz 10: Managing Human Resources

Which stage of the selection process requires a candidate to undergo physical examinations to determine his or her suitability for a specific job?

Which of the following is a part of the training function of human resources management?

Orientation is the human resources function that:

What is the primary reason that training is considered a vital function of human resources management?

Fluffy Bakes,a popular bakery,allows its newly recruited employees to learn the processes involved at its premises by actually working on live assignments.The training process at Fluffy Bakes best exemplifies:

In the context of a performance review,_____ refers to an employee's willingness to identify and address opportunities for improvement.

A _____ is a performance appraisal method that provides feedback from a panel that typically includes superiors,peers,and subordinates.

At which stage in the selection process is an employer likely to make use of the Myers-Briggs Type Indicator?

Life Line,a chain of healthcare providers,sends its employees who are interested in learning about hospital management to some of the leading institutes in the nation.The training process at Life Line best exemplifies:

Which of the following practices is considered to be illegal in the United States?

Which of the following is an advantage of the orientation process?

The _____ is a federal agency established by the Civil Rights Act of 1964 and dedicated to increasing job opportunities for women and minorities and eliminating job discrimination based on race,religion,color,sex,national origin,or disability.

_____ familiarizes newly hired employees with fellow workers,company procedures,and the physical properties of the company.

In the United States,wage differences are acceptable only if:

The human resources department of a publication house is engaged in the process of verifying the educational qualifications of newly-recruited employees.Which of the following stages of the selection process is the human resources department involved in at present?

Which stage of the employee selection process allows management to obtain detailed information about an applicant's experience and skills,reasons for changing jobs,and an idea of whether the person would fit in with the company?

At the manufacturing unit of a tire company,the appraisal process primarily focuses on rewarding employees on the basis of the rate at which work is regularly produced by them.The appraisal process is focusing on the _____ aspect.

The Americans with Disabilities Act:

Reference checking usually involves: