Question 1

Herzberg's motivational factors are similar to Maslow's:

Accepted Answer

The answer of Herzberg's motivational factors are similar to Maslow's:
...

Question 2

According to Maslow's hierarchy of needs,which of the following needs do people strive to satisfy first?

Accepted Answer

Maslow's hierarchy of needs posits that physiological needs, such as food, water, and shelter, are the most basic and must be satisfied before individuals can attend to any other level of needs.

Question 3

According to Herzberg's two-factor theory,which of the following is a hygiene factor?

Accepted Answer

Salary is a hygiene factor because it is not a motivator, but it can cause dissatisfaction if it is not adequate.

Question 4

Maslow's theory maintains that:

Accepted Answer

Maslow's hierarchy of needs theory posits that individuals are motivated by unsatisfied needs, and that lower-level needs must be satisfied before they can move on to higher-level needs. The correct order in Maslow's hierarchy starts with physiological needs, then safety/security needs, followed by social needs, esteem needs, and finally self-actualization at the top.

Question 5

In the context of the Herzberg's two-factor theory,which of the following factors relate directly to the content of the work itself?

Accepted Answer

The answer of In the context of the Herzberg's two-factor...

Question 6

What did the Hawthorne Studies reveal?

Accepted Answer

The Hawthorne Studies revealed that social and psychological factors, such as feeling valued and being part of a cohesive group, significantly influence workers' behavior and productivity, rather than just physical conditions or financial incentives alone.

Question 7

Which of the following needs is at the top of Maslow's hierarchy of needs?

Accepted Answer

Self-actualization needs are at the top of Maslow's hierarchy of needs, representing the need for personal growth and fulfillment after all other needs have been met.

Question 8

Frederick Herzberg proposed _____.

Accepted Answer

Frederick Herzberg is best known for proposing the two-factor theory, also known as Herzberg's motivation-hygiene theory, which suggests that there are certain factors in the workplace that cause job satisfaction, while a separate set of factors cause dissatisfaction.

Question 9

Blujay Pharmaceutical features the salesperson who has been the most successful during the previous quarter in the company newsletter.According to Maslow's hierarchy of needs,which of the following needs of employee is Blujay Pharmaceutical trying to meet?

Accepted Answer

The answer of Blujay Pharmaceutical features the salesperson who has...

Question 10

Which of the following is labeled the Hawthorne effect?

Accepted Answer

The Hawthorne effect refers to the phenomenon where individuals modify an aspect of their behavior in response to their awareness of being observed. This was observed in the Hawthorne studies, where workers' productivity increased simply because they were being studied, not necessarily due to any specific changes in their work conditions.

Question 11

The Hawthorne Studies were important because they:

Accepted Answer

The Hawthorne Studies were significant because they highlighted the importance of social and psychological factors in the workplace, shifting the focus from traditional theories that emphasized only financial incentives and physical conditions to understanding the human element in work productivity.

Question 12

According to Herzberg's two-factor theory,the absence of which of the following factors may be a potential source of dissatisfaction and high turnover?

Accepted Answer

According to Herzberg's two-factor theory, factors leading to job dissatisfaction are called hygiene factors. Security is considered a hygiene factor, and its absence can lead to dissatisfaction and potentially high turnover.

Question 13

According to Maslow's hierarchy of needs,the need for love,companionship,and friendship-the desire for acceptance by others is a part of the _____.

Accepted Answer

According to Maslow's hierarchy of needs, the need for love, companionship, and friendship - the desire for acceptance by others is categorized under social needs. This level emphasizes the importance of interpersonal relationships and is considered a crucial part of human motivation.

Question 14

Which of the following relates to the work setting and not to the content of the work according to Herzberg's two-factor theory?

Accepted Answer

Herzberg's two-factor theory distinguishes between hygiene factors and motivators. Wage is considered a hygiene factor, which relates to the work setting and not to the content of the work itself. Hygiene factors do not lead to higher levels of motivation, but their absence can lead to dissatisfaction.

Question 15

Vixen works in a soap manufacturing company.He is paid a fixed amount for every unit he manufactures at the factory.He is paid higher rates for exceeding his set target.The payment system in this scenario is an example of the:

Accepted Answer

The piece-rate system pays workers a fixed amount for each unit they produce, with higher rates for exceeding targets, matching the scenario described.

Question 16

In the context of Herzberg's two-factor theory,which of the following statements is true?

Accepted Answer

The answer of In the context of Herzberg's two-factor theory,which...

Question 17

According to Herzberg's two factor theory,the presence of which of the following factors is likely to motivate employees though their absence may not result in dissatisfaction?

Accepted Answer

According to Herzberg's two-factor theory, factors that lead to job satisfaction are called motivators, among which achievement is included. These factors inherently motivate employees when present, but their absence doesn't necessarily cause dissatisfaction, unlike hygiene factors.

Question 18

According to Herzberg's two-factor theory,which of the following is a motivational factor?

Accepted Answer

According to Herzberg's two-factor theory, responsibility is considered a motivational factor. Motivational factors, also known as satisfiers, are elements that lead to job satisfaction and motivate employees to work harder. These include aspects related to the job itself, such as achievement, recognition, the work itself, responsibility, advancement, and growth.

Question 19

According to Maslow,living life to the fullest is most closely associated with fulfilling the _____.

Accepted Answer

Maslow's hierarchy of needs places self-actualization at the top, representing the fulfillment of one's potential and living life to the fullest.

Question 20

Which of the following is one of the important discoveries of the Hawthorne studies?

Accepted Answer

The Hawthorne studies highlighted the importance of social relations and employee attitudes in the workplace, leading to the understanding that managers who are attuned to the needs, beliefs, and expectations of their employees can more effectively motivate them. This shifted the focus from purely physical or financial conditions to the psychological well-being of workers.

Quiz 9: Motivating the Workforce