In comparison to manufacturers,service providers require more labor because:
A)of the tangibility of their output.
B)their output cannot be delivered at the point of consumption.
C)their output is highly standardized.
D)of the high degree of uniformity of their inputs.
E)of the high level of customer contact.

Question

Quizplus · Accepted Answer

Service providers often require more labor because their offerings typically involve a high level of customer contact, necessitating personnel to interact with customers, customize services, and address specific needs or issues in real-time. Unlike manufactured goods, which can be produced in advance and stored, many services are intangible and produced and consumed simultaneously, making direct interaction between the provider and the customer crucial.

In Comparison to Manufacturers,service Providers Require More Labor Because