When Chris Anderson wrote his book, The Long Tail, he posted draft copies on his blog and engaged readers, who then posted comments about the book. This was an example of:

Question

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Chris Anderson's approach of posting draft copies of his book online for feedback is an example of both customer codesign, where customers are involved in the design or development process, and crowdsourcing, where input is solicited from a large group of people via the internet.

When Chris Anderson Wrote His Book, the Long Tail, He