________ services generally include services such as data processing, printing, and mail.
A) Tangible
B) External
C) Internal
D) Intangible
E) Discrete
Correct Answer:
Verified
Q5: _ services are those whose customers pay
Q6: Intangible service attributes cannot be inventoried or
Q7: Customers can exert control over the service
Q8: In many restaurants, it is common for
Q9: Which of the following is an example
Q11: Which of the following statements is true?
A)
Q12: Customers tend to be more involved in
Q13: Services that we actively seek out and
Q14: The production and consumption of services often
Q15: Internal services are those whose customers pay
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