Which of the following statements is true?
A) Tangible service attributes cannot be inventoried or carried in stock over long periods of time.
B) The homogeneous nature of services means that no two services are exactly the same.
C) Production and consumption of services often occur simultaneously.
D) Customers cannot exert control over the service provider to achieve customization.
E) Customers tend to be more involved in the production of goods than in the production of services.

Question

Quizplus · Accepted Answer

Services are typically produced and consumed simultaneously, meaning that the service delivery and consumption happen at the same time.

Which of the Following Statements Is True