Conformance is the degree to which a product tolerates stress or trauma without failing.
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Q25: Empathy refers to the knowledge and courtesy
Q26: _ include all of those activities involving
Q27: Service reliability differs from product reliability in
Q29: _ involves analyzing processes from a systems
Q30: Aesthetics are subjective sensory characteristics such as
Q31: Two of the major emphases in engineering
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Q33: _ engineering has resulted in the simultaneous
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