The ultimate goal of strategic quality planning is to help an organization achieve ________.
A) maximum profitability
B) sustainable competitive advantage
C) an increase in market share
D) cost minimization
E) growth in revenues

Question

Quizplus · Accepted Answer

The ultimate goal of strategic quality planning is to achieve a sustainable competitive advantage by consistently meeting or exceeding customer expectations, which in turn supports long-term success and differentiation in the market.

The Ultimate Goal of Strategic Quality Planning Is to Help