Rick Lee is a milk deliveryman in the U.S. He delivers milk, eggs, cottage cheese and orange juice to 200 regular customers weekly. Imagine that after he made a predawn delivery, a dog spilled the milk and broke the eggs. When the customer calls to complain, Lee should:
A) blame the dog.
B) ignore the complaint.
C) replace the food quickly.
D) call local animal control.
E) refer the customer to another dairy firm.
Correct Answer:
Verified
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