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The Salesperson Was Selling the Couple a Garden Tub with Water

Question 100

Multiple Choice

The salesperson was selling the couple a garden tub with water jets for a new bathroom. He said, "You'll be the envy of all your friends with this great tub. They'll think you are a trend-setter and everyone will want to get their own. It will be the pièce de résistance in your new bath." When his first close failed, he asked, "Will you want to use clear or white caulk to install your new tub?" What type of close did the salesperson try the FIRST time?


A) Double-yes
B) Forestalling
C) Minor-points
D) Assumptive
E) Compliment

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