A salesperson tells his customer, "You are not only buying my products but me as well!" What could be the purpose of this statement?
A) He is using a trial close.
B) He is trying to personalize the relationship.
C) He is using a standing-room close.
D) He is showing his eagerness to close the deal.
E) He is persuading the client to make a decision soon.

Question

Quizplus · Accepted Answer

The salesperson is attempting to personalize the relationship with the customer by implying that the service and trust he provides are as important as the product itself. This approach is aimed at building a personal connection, making the customer feel valued and supported.

A Salesperson Tells His Customer, "You Are Not Only Buying