Diane sells organic garden products and is calling on the manager of a botanical garden. Upon arriving at the manager's office, Diane says, "Do you know why I can't compliment the roses that I saw lining the driveway as I drove up?" What kind of approach is Diane using?
A) SPIN
B) Curiosity
C) Product
D) Complimentary
E) Demonstration

Question

Quizplus · Accepted Answer

Diane is using a curiosity approach by posing a question that piques the manager's interest, making them curious about the reason she can't compliment the roses. This strategy is designed to engage the manager in conversation.

Diane Sells Organic Garden Products and Is Calling on the Manager