During the ________ phase of the need-satisfaction sales presentation, the salesperson begins to take control of the conversation by restating the prospect's needs to clarify the situation.
A) need-fulfillment
B) need-awareness
C) need-utilization
D) need-feedback
E) need-development

Question

Quizplus · Accepted Answer

In the need-awareness phase, the salesperson restates the prospect's needs to ensure understanding and clarify the situation, taking control of the conversation.

During the ________ Phase of the Need-Satisfaction Sales Presentation, the Salesperson