When communicating with e-mail messages, you should never:
A) use friendly closings.
B) be too brief.
C) use salutations.
D) use all capital letters.
E) include subject headings.

Question

Quizplus · Accepted Answer

Using all capital letters in email communication is equivalent to shouting and is considered rude or aggressive, which is why it's generally advised against in professional and casual correspondence.

When Communicating with E-Mail Messages, You Should Never