A flower distributor asked the Selecta Farms sales representative if the company had any red roses in stock. The sales representative listed six varieties of red roses and 27 varieties of reddish-pink roses that Selecta Farms had available. The sales representative most likely forgot:
A) the ADAPT rule.
B) the KISS rule.
C) how to empathize with buyers.
D) to use proof statements.
E) to use the SELL sequence.

Question

Quizplus · Accepted Answer

The KISS rule, which stands for "Keep It Simple, Stupid," suggests that the sales representative should have provided a simpler, more direct answer to the customer's inquiry about red roses, rather than listing all varieties of red and reddish-pink roses.

A Flower Distributor Asked the Selecta Farms Sales Representative If