It is inappropriate for a salesperson to provide information to his/her company on such topics as competitors' activities and market opportunities since doing so would exceed his/her authority and violate customer confidence.

Question

Quizplus · Accepted Answer

Salespersons often gather information on competitors' activities and market opportunities as part of their role to help their company understand the market landscape and strategize accordingly. This does not necessarily exceed their authority or violate customer confidence unless it involves unethical practices such as sharing confidential information obtained inappropriately.

It Is Inappropriate for a Salesperson to Provide Information to His/her