The "information technology paradox" refers to
A)widespread confusion over how to utilize email and IM.
B)the idea that technology has cut down interpersonal communication in business.
C)the idea that information tools (such as email)can waste as much time as they save.
D)none of the above.

Question

Quizplus · Accepted Answer

C)A good example of the paradox involves the overuse of email. Rather than function as an aid to efficiency, too many email correspondences can force workers into spending a significant part of their day simply keeping up with electronic correspondence.

The "Information Technology Paradox" Refers to