The Spouse of a Patient Being Cared for at Home

The spouse of a patient being cared for at home by hospice angrily tells the nurse, "Care provided by the aide is inadequate, so I must do everything myself. Why is this happening? Can't someone help?" The hospice nurse should do which of the following?

A) Provide teaching about anticipatory grieving
B) Assign new hospice personnel to the case
C) Refer the spouse for crisis intervention
D) Arrange hospitalization for the patient