Question 1

Which of the following is an example of the knowing-doing gap?

Accepted Answer

The knowing-doing gap refers to the difference between knowing what needs to be done and actually doing it. Choice C illustrates this gap by showing that the managers knew about the Toyota Production System but failed to implement it effectively in their own organization.

Question 2

The use of web-enabled input from external sources to facilitate innovation is called ________.

Accepted Answer

The answer of The use of web-enabled input from external...

Question 3

Innovations are especially difficult to diffuse in organizations dominated by

Accepted Answer

Professionals often have established routines and standards, making them more resistant to change and innovation.

Question 4

Richard Walton studied the diffusion of eight major process innovations in several firms.He found that substantial diffusion occurred in only one firm.What firm was it?

Accepted Answer

The answer of Richard Walton studied the diffusion of eight...

Question 5

Which factor does NOT stimulate the diffusion of an innovation?

Accepted Answer

Complexity is a factor that can hinder the diffusion of an innovation rather than stimulate it. If an innovation is perceived as too complex, it may discourage potential adopters from adopting it.

Question 6

Intrinsic motivation lies at the core of ________.

Accepted Answer

The answer of Intrinsic motivation lies at the core of...

Question 7

The diffusion of an innovation may be difficult to accomplish because

Accepted Answer

The diffusion of an innovation can be hindered by a variety of factors, including lack of support from top management, differences in the setting of the pilot project compared to other organizational units, resistance from unions, and management reward systems that focus on traditional performance measures rather than innovation.

Question 8

What makes a person creative? Can people be trained to become more creative? Explain.

Accepted Answer

The answer of What makes a person creative? Can people...

Question 9

Making progress on meaningful work results in positive affect and a good mood, factors that are known to stimulate ________.

Accepted Answer

The answer of Making progress on meaningful work results in...

Question 10

Richard Walton came up with a principle that states, if diffusion does not occur, the pilot project and its leaders become more alone.What is this principle called?

Accepted Answer

The principle called "Diffuse or Die" was proposed by Richard Walton. It suggests that for a pilot project to succeed and not become isolated, its ideas and practices must be spread or diffused throughout the organization.

Question 11

What is innovation and what are the stages of the innovation process?

Accepted Answer

The answer of What is innovation and what are the...

Question 12

A sense of making progress is important for ________ motivation.

Accepted Answer

The answer of A sense of making progress is important...

Question 13

What is open innovation and what does it involve on the part of an organization?

Accepted Answer

The answer of What is open innovation and what does...

Question 14

Which of the following best represents reasons for the knowing-doing gap?

Accepted Answer

Rewards for short-term talk and internal competition can create environments where organizations or individuals prioritize immediate or superficial achievements over substantial long-term actions. This can lead to a knowing-doing gap, where knowledge or plans are not translated into action because the incentives are misaligned with long-term or meaningful outcomes.

Question 15

Diffusion refers to

Accepted Answer

Diffusion is the process by which innovations spread within an organization, indicating how new ideas, practices, or products are adopted and implemented by the organization's members.

Question 16

What does the knowing-doing gap refer to?

Accepted Answer

The knowing-doing gap refers to the situation where managers are aware of what needs to be done but face difficulties in translating that knowledge into effective action.

Question 17

Although job enrichment was successfully implemented in a firm's Toronto plant, managers of the plants in San Diego, Tulsa, and Pittsburgh chose not to enrich jobs.This is a problem of ________ change.

Accepted Answer

The problem described is one of diffusion, which refers to the spread of an innovation or change (in this case, job enrichment) from its origin to other locations or units within an organization. The failure to adopt the change in other plants indicates a challenge in diffusing the successful practice from the Toronto plant to the San Diego, Tulsa, and Pittsburgh plants.

Question 18

________ motivation lies at the core of creativity.

Accepted Answer

The answer of ________ motivation lies at the core of...

Question 19

Explain the difference between product innovations, process innovations, and managerial innovations, and give an example of each.

Accepted Answer

The answer of Explain the difference between product innovations, process...

Question 20

Extrinsic rewards that are clearly tied to creativity do indeed increase creative behaviour, especially when accompanied by autonomy and ________.

Accepted Answer

The answer of Extrinsic rewards that are clearly tied to...

Quiz 15: Organizational Change, Development, and Innovation