The first-line supervisor who serves as the interface between "management" and "the workers" is most likely to experience ________ role conflict when labour relations are poor.
A)intrasender
B)intersender
C)boundary
D)person-role
E)status

Question

Quizplus · Accepted Answer

Intersender role conflict occurs when there are conflicting expectations from different sources, such as management and workers. In this scenario, the supervisor is caught between the demands of management and the needs or grievances of the workers, leading to intersender role conflict.

The First-Line Supervisor Who Serves as the Interface Between "Management