Question 1

Where does the Job Characteristics Model falter in its predictions?

Accepted Answer

The Job Characteristics Model may falter in its predictions when it does not adequately account for individual differences in growth need strength and context satisfaction. This is because the model assumes a universal response to job design, but individuals may vary greatly in their desire for growth and how much they value the context or environment of their work.

Question 2

Veronica doesn't feel responsible for the outcomes of her work.According to Hackman and Oldham's Job Characteristics Model, which core job characteristic is low?

Accepted Answer

According to Hackman and Oldham's Job Characteristics Model, autonomy is the core job characteristic that influences the extent to which employees feel responsible for the outcomes of their work. If Veronica doesn't feel responsible, it suggests that her job has low autonomy.

Question 3

What is task identity?

Accepted Answer

Task identity refers to the degree to which a job requires completion of a whole and identifiable piece of work, meaning that an employee can see a job from start to finish, providing a sense of accomplishment and responsibility for the outcome.

Question 4

If your boss has given you a stretch assignment, what does this mean?

Accepted Answer

A stretch assignment typically involves taking on tasks with more responsibility, often outside one's current skill set, to promote growth and development.

Question 5

Where do the moderator variables in the Job Characteristics Model intervene?

Accepted Answer

The answer of Where do the moderator variables in the...

Question 6

Establishing client relationships is an example of which motivational strategy?

Accepted Answer

Job enrichment involves enhancing a job by adding more meaningful tasks and duties to make the work more rewarding or satisfying. Establishing client relationships can be part of this process, as it adds depth and engagement to the job.

Question 7

Which of the following is both a core job characteristic and a necessary condition for goals to motivate performance?

Accepted Answer

Feedback is both a core job characteristic, as it provides employees with information on their performance and progress, and a necessary condition for goals to motivate performance, as it helps individuals understand how well they are doing in relation to their goals.

Question 8

The degree to which a job has a substantial impact on the lives of other people, whether those people are in the immediate organization or in the world at large is called

Accepted Answer

Task significance refers to the extent to which a job affects the lives of other people, both within and outside the organization. It is a dimension of job design that can increase the meaningfulness of work.

Question 9

According to the Job Characteristics Model, what should be done to increase experienced responsibility for work outcomes?

Accepted Answer

Increasing autonomy in a job allows employees to have more control over their work and decisions, which directly increases their experienced responsibility for the outcomes of their work.

Question 10

What is the motivating potential score (MPS)for this job profile: Variety = 1; identity = 2; significance = 3; autonomy = 3; feedback = 5?

Accepted Answer

MPS = 1 + 2 + 3 + 3 + 5 = 14

Question 11

In Hackman and Oldham's Job Characteristics Model, which of the following is NOT a critical psychological state?

Accepted Answer

Significance of task is a core job dimension, not a critical psychological state. The critical psychological states are meaningfulness of work, responsibility for outcomes, and knowledge of results.

Question 12

Recent research into the Job Characteristics Model has confirmed that in addition to the original outcomes provided by the use of the model (e.g., job satisfaction and internal work motivation), all of the following were discovered to be beneficial outcomes EXCEPT

Accepted Answer

The answer of Recent research into the Job Characteristics Model...

Question 13

In terms of job design, satisfaction with ________ would not be an example of context satisfaction.

Accepted Answer

Autonomy is related to the actual work itself and how it is performed, which is an aspect of job content satisfaction, not context satisfaction. Context satisfaction refers to satisfaction with aspects of the work environment such as supervision, pay, company policy, and workplace safety.

Question 14

What is the motivating potential score (MPS)for a job in which all five core characteristics are scored "4" on the Job Diagnostic Survey?

Accepted Answer

The motivating potential score (MPS) is calculated using the formula: MPS = (Skill Variety + Task Identity + Task Significance) / 3 * Autonomy * Feedback. If all five core characteristics are scored "4", the calculation would be: MPS = (4+4+4)/3 * 4 * 4 = 4 * 4 * 4 = 64.

Question 15

According to Hackman and Oldham's Job Characteristic Model, employees should respond most favourably to jobs high in motivating potential when growth need strength is ________ and satisfaction with job context factors is ________.

Accepted Answer

According to Hackman and Oldham's Job Characteristic Model, employees are most responsive to jobs with high motivating potential when they have a high growth need strength and are satisfied with job context factors.

Question 16

A company is thinking about enriching a certain job.Which of the following factors would suggest that this strategy is incorrect?

Accepted Answer

Enriching a job that already has a very high Motivating Potential Score (MPS) may not be necessary or effective, as the job is likely already providing sufficient motivation and challenge to employees.

Question 17

What does prosocial motivation refer to?

Accepted Answer

Prosocial motivation refers to the desire to expend effort to benefit other people, focusing on actions that help or improve the well-being of others.

Question 18

In order to increase the scope of employees' jobs and help them build greater skills and expertise by performing different jobs, many organizations have implemented ________ programs.

Accepted Answer

Job rotation programs are designed to increase the scope of employees' jobs by allowing them to perform different jobs, which helps in building greater skills and expertise.

Question 19

Ross's job is very low in feedback.According to Hackman and Oldham's Job Characteristics Model, which psychological state will be most affected by this low feedback?

Accepted Answer

Knowledge of results of the work activities is most directly affected by feedback according to Hackman and Oldham's Job Characteristics Model. Feedback provides information on how well one is performing, directly influencing one's understanding of the outcomes of their work.

Question 20

The extent to which an individual identifies psychologically with his/her work and the importance of work to one's total self-image is known as

Accepted Answer

Job involvement refers to the degree to which a person identifies psychologically with their job and considers their perceived performance level important to self-worth. It reflects how much an individual is emotionally and cognitively invested in their work.

Quiz 6: Motivation in Practice