Question 1

Beliefs are made up of values and attitudes.

Accepted Answer

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Question 2

Describe different generations in the workplace and how they differ in values.

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Question 3

One reason why two people performing the same job may have different attitudes towards that job is that

Accepted Answer

All the options listed (A, B, C, D) are valid reasons why two people might have different attitudes towards the same job, encompassing differences in perceptions, beliefs, personal desires, and work values.

Question 4

A fairly stable evaluative tendency to respond consistently to some specific object, situation, person, or category of people is called a(n)

Accepted Answer

Attitudes are fairly stable evaluative tendencies to respond consistently to some specific object, situation, person, or category of people. They reflect how an individual feels about something, which can influence their behavior towards it.

Question 5

Attitudes are a function of

Accepted Answer

Attitudes are a combination of our thoughts (cognitive aspect) and feelings (affective aspect) towards something, influencing how we might behave towards it.

Question 6

Explain what an attitude is and its association with behaviour.Where do attitudes come from?

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Question 7

Which of the following is NOT a job input, according to equity theory?

Accepted Answer

According to equity theory, job inputs include factors like education, seniority, hard work, and experience that an individual contributes to a job. Pay is considered an outcome, not an input.

Question 8

A fairly evaluative tendency to respond consistently to some specific object, situation, person, or category of people is called a(n)________.

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Question 9

The requirement for people to conform to certain emotional "display rules" in their job behaviour is known as

Accepted Answer

Emotional labour refers to the process of managing feelings and expressions to fulfill the emotional requirements of a job. This includes adhering to the "display rules" of an organization, which dictate how employees should express their emotions to customers or clients.

Question 10

Discrepancy theory suggests that job dissatisfaction develops when

Accepted Answer

Discrepancy theory posits that job dissatisfaction arises when there is a gap between what employees want from their jobs and what they perceive they are actually receiving.

Question 11

When is behaviour most likely to correspond to attitudes?

Accepted Answer

Behavior is most likely to correspond to attitudes when individuals have direct experience with the target of the attitude and hold that attitude strongly and confidently. This combination ensures that the attitude is both relevant and significant to the individual, making it a more reliable predictor of behavior.

Question 12

Explain the difference between values, beliefs, and attitudes.How are they linked to behaviour? Give a hypothetical example of how a value, belief, and attitude may lead an individual to quit their job.

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Question 13

Attitudes are a function of what we think and what we do.

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Question 14

Discuss the implications of cultural variation in values for organizational behaviour.

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Question 15

Which of the following equations is accurate?

Accepted Answer

Belief and value are foundational components that together form an attitude. Beliefs represent an individual's convictions or acceptances that something is true or exists, and values are the principles or standards of behavior that are considered important in life. When combined, these elements influence one's attitude, which is a settled way of thinking or feeling about someone or something, typically reflected in a person's behavior.

Question 16

Alice perceives her job inputs as high and her job outcomes as high.Alice perceives Jane's inputs as low and her outcomes as low.Jane's perceptions are identical to Alice's in all respects.According to equity theory,

Accepted Answer

Equity theory posits that individuals assess fairness in compensation by comparing their job input/outcome ratios to those of others. Since Alice and Jane perceive their inputs and outcomes similarly (both high for Alice and both low for Jane), and their perceptions about each other's inputs and outcomes are aligned, they would both feel that there is equity in their situations.

Question 17

Although one's behaviour is not necessarily consistent with attitude, behaviour is most likely to correspond to attitude when one has a direct experience with the target of the attitude and

Accepted Answer

Attitudes that are strongly and confidently held are more likely to predict behavior because the individual is more committed to the attitude, has likely thought about it more, and thus, their actions are more aligned with these attitudes. Direct experience with the attitude target strengthens this alignment.

Question 18

The collection of attitudes that workers have about their jobs is called

Accepted Answer

Job satisfaction refers to the collection of attitudes that workers have about their jobs, encompassing how they feel about various aspects of their jobs, such as their work tasks, their colleagues, their supervisors, and their pay.

Question 19

What is cultural distance and why should organizations be concerned about it? What are the benefits of being exposed to distant cultures?

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Question 20

What is cultural intelligence and what does it encompass? What are its benefits?

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Quiz 4: Values, Attitudes, and Work Behaviour