Question 1

Which of the following statements by managers reflects a recognition of contingencies?

Accepted Answer

Statement C reflects a recognition of contingencies because it shows an adaptive management style that changes based on the situation or the behavior of employees. This approach acknowledges that different circumstances (contingencies) require different management actions.

Question 2

When we say that the relationship between job satisfaction and turnover is contingent on the labour market, we mean that

Accepted Answer

The condition of the labour market affects how strongly job satisfaction can predict turnover, meaning that the likelihood of employees leaving their jobs based on their satisfaction levels can vary depending on whether jobs are plentiful or scarce.

Question 3

The human relations movement began with the Hawthorne studies.

Accepted Answer

The human relations movement, which emphasizes the importance of interpersonal relationships in the workplace, indeed began with the Hawthorne Studies conducted in the late 1920s and early 1930s at the Western Electric Hawthorne Works in Cicero, Illinois. These studies highlighted the impact of social relations, motivation, and employee satisfaction on workplace productivity.

Question 4

The Hawthorne studies illustrated how

Accepted Answer

The Hawthorne studies, conducted in the late 1920s and early 1930s, are best known for demonstrating that psychological and social processes, such as attention and group dynamics, significantly affect productivity and work adjustment, rather than just the physical conditions of the work environment.

Question 5

When we say that the effectiveness of a particular leadership style is contingent upon certain factors, we mean that

Accepted Answer

The effectiveness of a leadership style being contingent upon certain factors means that its success or failure depends on the presence or absence of these specific conditions or variables.

Question 6

The contingency approach to management focuses on systematic improvement in the quality of an organization's products.

Accepted Answer

The contingency approach to management emphasizes the need for flexibility and adaptation of management practices and ideas to suit changing circumstances, rather than focusing solely on the systematic improvement in the quality of an organization's products.

Question 7

Max Weber is the father of scientific management.

Accepted Answer

Frederick W. Taylor is considered the father of scientific management, not Max Weber. Weber is best known for his work on bureaucracy and social theory.

Question 8

Which statement reflects a recognition of contingencies?

Accepted Answer

The statement reflects a recognition of contingencies by acknowledging that different situations (types of work) require different approaches (payment systems).

Question 9

When I say that my management style is contingent upon the tasks my employees are performing, I mean that

Accepted Answer

The statement implies that the management style adapts or changes based on the nature of the tasks being performed by employees, indicating a flexible approach that varies with the task requirements.

Question 10

If the employee turnover of a firm is contingent upon the unemployment rate, it could mean that turnover increases as unemployment decreases.

Accepted Answer

When the unemployment rate decreases, it often indicates a stronger job market, making it easier for employees to find new job opportunities. This can lead to higher employee turnover as workers feel more confident in leaving their current positions for potentially better ones.

Question 11

The idea of Scientific Management was developed at the Hawthorne works in the 1920s.

Accepted Answer

The idea of Scientific Management was developed by Frederick W. Taylor in the late 19th and early 20th centuries, not at the Hawthorne Works. The Hawthorne Works is associated with the Hawthorne Studies, which focused on the impact of work conditions on employee productivity and morale.

Question 12

________ advocates the use of careful research to determine the optimum degree of specialization and standardization.

Accepted Answer

The answer of ________ advocates the use of careful research...

Question 13

The ________ illustrated how psychological and social processes affect productivity and work adjustment.

Accepted Answer

The answer of The ________ illustrated how psychological and social...

Question 14

The contingency approach to management suggests that

Accepted Answer

The contingency approach to management posits that there is no one-size-fits-all method to managing an organization or its employees. Instead, it suggests that the most effective management style depends on the specifics of the situation, including the environment, the task at hand, and the individuals involved. This approach emphasizes the need for flexibility and adaptability in management practices.

Question 15

The human relations movement of the 1920s and 30s was originally concerned with the impact of fatigue, rest pauses, and lighting on productivity.Researchers began seeing the additional effects on productivity of

Accepted Answer

The human relations movement, particularly highlighted by the Hawthorne Studies, shifted focus to understanding how psychological and social processes affect productivity and work dynamics. This marked a departure from earlier views that primarily considered physical conditions and economic incentives.

Question 16

Most of the major advocates of the classical viewpoint were researchers.

Accepted Answer

The major advocates of the classical viewpoint were primarily practitioners and managers, such as Frederick Taylor and Henri Fayol, who focused on improving efficiency and management practices rather than conducting research.

Question 17

When we say that organizational behaviour involves contingencies, we mean that the occurrence of organizational behaviour depends on the presence or absence of other factors.

Accepted Answer

Organizational behavior involves contingencies because it recognizes that there is no one-size-fits-all approach and that the effectiveness of management practices depends on the specific context or situation.

Question 18

Describe Max Weber's ideal bureaucracy.Why does the term "bureaucracy" have a negative connotation today?

Accepted Answer

The answer of Describe Max Weber's ideal bureaucracy.Why does the...

Question 19

When we say that rewards should be contingent on the needs of the worker, we mean that workers with different needs may require different rewards.

Accepted Answer

This statement means that rewards should be tailored to meet the individual needs and preferences of each worker, recognizing that what motivates one person may not motivate another.

Question 20

A manager who wants to centralize power at the top of the organization is creating a(n)________.

Accepted Answer

The answer of A manager who wants to centralize power...

Quiz 1: Organizational Behaviour and Management