The effective salesperson:
A) wisely ignores the feelings of her or his clients.
B) carefully observes the emotions so he or she can optimize sales.
C) will note the feelings of clients and may regularly reflect them back.
D) none of the above.
Correct Answer:
Verified
Q2: Accurately reflecting feeling results in:
A)bringing out the
Q3: If a _ is inaccurate, it provides
Q4: Nonverbal indications of a client who is
Q4: Josephine: I've been in this "home" for
Q5: Which of the following is NOT an
Q6: Barry: (Jiggling his feet and shuffling restlessly)
Q7: The check-out is important because:
A)it provides the
Q8: When the interviewer reflects feeling, he or
Q9: "I feel really terrible. My folks have
Q37: When the counselor intentionally uses a(n)_, he
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