Careful listening is one of the most powerful influencing skills.Which one of the following statements about influencing is NOT true?
A) Paraphrasing is particularly useful when decisions need to be made.
B) Reflection of feeling is useful to feedback of mixed emotions.
C) Direct and firm confrontation helps clients identify their errors.
D) A good summary brings together many thoughts, feelings and behaviors.
Correct Answer:
Verified
Q3: "Mobility" is to "immobility" as "cultural intentionality"
Q6: As a result of effective and empathic
Q7: A nonjudgmental attitude is expressed through which
Q9: According to the authors, direct confrontation may
Q9: Empathic confrontation is best described as _.
A)direct
Q10: Empathic confrontation is:
A)a direct, harsh challenge guiding
Q11: According to the authors, an important goal
Q13: The first step in confrontation is:
A)establishing rapport.
B)asking
Q16: "On the one hand..., and on the
Q17: Discrepancies internal to the client include:
A)mixed messages
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