Question 1

Weber's vision of organizations that would be managed on an impersonal,rational basis is called a(n)_____.

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Question 2

A management perspective that suggests jobs should be designed to meet higher-level needs by allowing workers to use their full potential is called a(n)_____.

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Question 3

______ refers to the sequence of suppliers and purchasers,covering all stages of processing from obtaining raw materials to distributing finished goods to consumers.

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Question 4

A subfield of the classical management perspective that focused on the total organization rather than the individual worker,delineating the management functions of planning,organizing,commanding,coordinating and controlling is called _____.

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Question 5

The process by which companies find out how others do something better than they do and then try to copy and/or improve it is known as _____.

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Question 6

The writings of Fayol,Taylor and Weber provide the foundation for modern management.Identify the school of thought associated with each writer and compare the focus that each writer takes in relation to the organization.

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Question 7

The concept that the whole is greater than the sum of its parts is known as _____.

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Question 8

According to Fayol,similar activities in an organization should be grouped together under one manager.This administrative principle is known as _____.

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Question 9

List three of the basic ideas of scientific management.

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Question 10

A management perspective that emerged after World War II,and applied mathematics,statistics and other quantitative techniques to managerial problems is referred to as a(n)_____.

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Question 11

A management perspective that emerged during the nineteenth and early twentieth centuries that emphasized a rational,scientific approach to the study of management and sought to make organizations efficient operating machines is called _____.

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Question 12

_____ collect and manage large amounts of data about customers and make them available to employees,enabling better decision making and superior customer service.

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Question 13

Organizational development is one specific set of management techniques based in the _____ approach.

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Question 14

A management perspective that emerged around the late nineteenth century that emphasized understanding human behavior,needs and attitudes in the workplace is referred to as a(n)_____.

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Question 15

_____ refers to the field of management that specializes in the physical production of goods or services.

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Question 16

_____ pertain to the availability,production and distribution of resources in a society.

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Question 17

List the three assumptions associated with McGregor's Theory X.

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Question 18

The _____ view of management is an integration of the case and universalist viewpoints.

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Question 19

Discuss the advantages and disadvantages of Taylor's Scientific Management.

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Question 20

_____ is considered the "father of scientific management."

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Quiz 2: The Evolution of Management Thinking