Question 1

Choose the most accurate description in the context of operations and supply chain from the following list. 
A. Order winners and order qualifiers are two ways of describing market oriented dimensions of a product.
B. Order winners differentiates a product or service from another while order qualifiers are built in features.
C. Order winners are built in features and order qualifiers are necessary features.
D. Order qualifier is a screening criteria while order winner is a differentiating criteria.
E. Order winners may have been order qualifiers before.

Accepted Answer

Order qualifier is a screening criterion that allows a product to be considered by customers, while order winner is a differentiating criterion that makes a product stand out and be chosen over competitors.

Question 2

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the resulting productivity ratio?

Accepted Answer

The answer of The total output from a production system...

Question 3

Decisions that relate to the design of the processes and the infrastructure needed to support these processes relate to which OSCM concept?

Accepted Answer

These decisions are about aligning operations and supply chain strategy with a firm's operational capabilities to ensure the processes and infrastructure support the overall business strategy.

Question 4

Triple bottom line is a phrase that captures 
A. The concept that shareholders like economic, environmental and societal stewardship affecting shareholders and stake holders.
B. The concept that firms should consider economic prosperity, environmental stewardship and social responsibility affecting shareholders and stake holders.
C. The concept that sustainability, social awareness and profitability are three important measures for a firm affecting shareholders and stake holders.
D. The concept that firms should consider economic prosperity, environmental stewardship and social responsibility affecting only shareholders.

Accepted Answer

The triple bottom line refers to the idea that companies should focus on three key areas: economic prosperity, environmental stewardship, and social responsibility, affecting both shareholders and stakeholders.

Question 5

In a firm, all other things remaining the same, if the material usage per unit of final product decreases to half of the current usage, then the firm will

Accepted Answer

Reducing material usage per unit increases material productivity as less material is used for the same output. It also increases multifactor productivity as overall input efficiency improves.

Question 6

Which of the following list contains only competitive dimensions of a firm discussed in the text? 
A. Cost or price, Triple bottom line, order winners
B. Delivery speed, delivery reliability, order qualifiers
C. Cost or price, delivery speed, delivery reliability, new product design
D. Cost or price, delivery speed, delivery reliability, flexibility and new product introduction speed
E. Triple bottom line, delivery speed, deliver reliability, supplier after sale support

Accepted Answer

Competitive dimensions typically include cost or price, delivery speed, delivery reliability, flexibility, and new product introduction speed.

Question 7

In a firm, if the employees attend a training program, then the time to assemble one unit reduces by 10%. Training program will 
A. increase the labor productivity only
B. increase the multifactor productivity only
C. increase both labor and multifactor productivity
D. decrease capital productivity
E. have no effect on productivity.

Accepted Answer

The training program reduces the time to assemble a unit, which increases labor productivity. Since it improves efficiency without increasing inputs, it also enhances multifactor productivity.

Question 8

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the resulting productivity ratio?

Accepted Answer

Productivity ratio = Output / Input
In this case, the input is labor hours.
Productivity ratio = 500 units / 350 hours = 1.428 units/hour. Therefore, the answer is B.

Question 9

What is meant by the term "operations effectiveness?"

Accepted Answer

Operations effectiveness refers to performing activities in a way that best implements strategic priorities while minimizing costs, ensuring efficiency and alignment with organizational goals.

Quiz 2: Strategy and Sustainability

The total output from a production system in one day is 900 units and the total labor necessary to produce the 900 units is 900 hours. Using the appropriate productivity measure, what is the resulting productivity ratio?

Decisions that relate to the design of the processes and the infrastructure needed to support these processes relate to which OSCM concept?

In a firm, all other things remaining the same, if the material usage per unit of final product decreases to half of the current usage, then the firm will

The total output from a production system in one day is 500 units and the total labor necessary to produce the 500 units is 350 hours. Using the appropriate productivity measure, which of the following numbers represents the resulting productivity ratio?

What is meant by the term "operations effectiveness?"