A performance gap is not a good indicator of the need for change.
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Q13: When the City of Toronto legislated a
Q14: Step two in the process of change
Q15: Complexity theory suggests that organizations respond best
Q16: Bottom-up change is typically implemented quickly.
Q17: The first step in managing the organizational
Q19: Planned new institutional arrangements made to gain
Q20: The first step in managing the organizational
Q21: Individuals do not naturally resist change,they embrace
Q22: Which type of change refers to planned
Q23: In an inert culture,employees are content to
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