A cross-functional team is an example of horizontal coordination between organizational units.
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Q2: A value-based perspective on quality implies a
Q3: Management control refers to any planned and
Q4: Process management is an element of the
Q5: Business ethics,public health and safety,and environmental issues
Q6: Empowering workers shifts the responsibility for quality
Q8: In general,employee empowerment has been viewed as
Q9: Assessment of quality is affected by one's
Q10: In total quality,vertical functional relationships are stressed
Q11: A product-based definition of quality implies no
Q12: The use of self-managed teams that combine
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