The American Society for Quality identified seven key forces that will influence the future of quality.Which of the following is NOT one of them?
A)21st century technology
B)Aging population
C)Healthcare
D)Organizational hierarchy

Question

Quizplus · Accepted Answer

The seven key forces identified by the American Society for Quality are 21st century technology, globalization, workforce development, customer-driven markets, changing societal and demographic values, healthcare, and environmental/sustainability issues. Organizational hierarchy is not one of the key forces identified.

The American Society for Quality Identified Seven Key Forces That