A consumer who measures the quality of a laptop computer by the type of microprocessor chip present in the computer is using which of the following definitions of quality?
A)User-based
B)Subjective-based
C)Product-based
D)Manufacturing-based

Question

Quizplus · Accepted Answer

The consumer is measuring quality based on a specific feature or characteristic of the product, which is the microprocessor chip. Therefore, this is an example of product-based quality. The other choices are not applicable as the quality is not determined by the user (user-based), personal preferences (subjective-based), or the manufacturing process (manufacturing-based).

A Consumer Who Measures the Quality of a Laptop Computer