The principles of total quality need to be supported by all of the following EXCEPT:
A)an integrated organizational infrastructure.
B)a set of management practices.
C)an individualized reward system.
D)a set of tools and techniques.

Question

Quizplus · Accepted Answer

An individualized reward system is not necessarily required for the principles of total quality to be supported. Other forms of recognition and motivation can also be effective in promoting a culture of quality within an organization. However, an integrated organizational infrastructure, a set of management practices, and a set of tools and techniques are all essential components of total quality.

The Principles of Total Quality Need to Be Supported by All