Internal customers of an employee can be identified by asking which of the following questions?
A)Who is affected by the work performed by the employee?
B)Who provides information to the employee to perform the task?
C)Who trains the employee?
D)Who provides the resources so the employee can provide quality to the customer?

Question

Quizplus · Accepted Answer

Internal customers are those individuals or departments within an organization that rely on the work performed by an employee in order to carry out their own duties. By asking who is affected by the work performed by the employee, we can identify the internal customers that the employee serves. Options B, C, and D are all factors that can contribute to an employee's performance, but they do not necessarily identify the specific internal customers served by the employee.

Internal Customers of an Employee Can Be Identified by Asking