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According to Garvin's Quality Dimensions,which One of the Following Definitions

Question 28

Multiple Choice

According to Garvin's quality dimensions,which one of the following definitions does NOT match the associated dimension?


A) Dimension: features; Definition: the "bells and whistles" of a product
B) Dimension: aesthetics; Definition: how a product looks, feels, smells, etc.
C) Dimension: reliability; Definition: a product's primary operating characteristics
D) Dimension: conformance; Definition: the degree to which the product meets pre-established standards

Correct Answer:

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