Understanding processes provides the context for determining the effects of ____ and the proper type of managerial action to be taken.
A)statistics
B)variation
C)managerial decisions
D)special causes

Question

Quizplus · Accepted Answer

Variation is what creates the need for managerial action. Understanding the processes helps to identify the type of variation (common cause or special cause) which will determine the appropriate managerial action to be taken. Statistical analysis may be used to understand the variation, but it is not the main focus. Managerial decisions are based on understanding the processes and the variation. Special causes are one possible source of variation but understanding the overall process is more important in determining the proper action.

Understanding Processes Provides the Context for Determining the Effects of ____