_____ arise from external sources that are not inherent in the process.
A)External causes
B)Special variations
C)Special causes
D)Common causes

Question

Quizplus · Accepted Answer

Special causes are the ones that arise from external sources that are not inherent in the process, while common causes are variations inherent in the process itself. External causes are a general term that can refer to either specific or common causes. Special variations are not a commonly used term in quality management.

_____ Arise from External Sources That Are Not Inherent in the Process