Which of the following is true of the transcendent or judgmental perspective of quality?
A)It is of little practical value to the managers, as standards of excellence vary considerably among individuals.
B)It provides a precise and universally acceptable definition for quality.
C)It defines quality on the basis of the relationship of product benefits to price.
D)It provides a means by which quality can be measured or assessed as a basis for practical business decisions.

Question

Quizplus · Accepted Answer

The transcendent or judgmental perspective of quality is considered of little practical value to managers because it is based on the idea that quality is universally recognizable as an inherent characteristic of a product or service, but it does not provide a specific, measurable definition. Standards of excellence and what constitutes quality can vary widely among individuals, making it difficult to apply this perspective in a business context where quantifiable measures and consistent standards are needed for decision-making.

Which of the Following Is True of the Transcendent or Judgmental