In Juran's quality trilogy,the process of preparing to meet quality goals is called:
A)quality planning.
B)quality control.
C)quality improvement.
D)quality leadership.

Question

Quizplus · Accepted Answer

Juran's quality trilogy consists of three main processes: quality planning, quality control, and quality improvement. Quality planning involves preparing to meet quality goals by defining objectives, establishing processes and procedures, and identifying resources necessary to achieve the desired level of quality. Therefore, the correct answer is choice A.

In Juran's Quality Trilogy,the Process of Preparing to Meet Quality