Which of the following is true of support processes?
A)They align closely to an organization's core competencies and strategic objectives.
B)They are sometimes called core processes.
C)They require lesser attention from the employees compared to value-creation processes.
D)They add value directly to the product or service being produced.

Question

Quizplus · Accepted Answer

Support processes, such as human resources, finance, and IT, do not directly create or add value to the product or service, but provide support and resources to the value-creation processes. However, they still require attention from employees to ensure smooth operations.

Note: A is incorrect because support processes are distinct from core competencies and objectives. B is incorrect because support processes are never referred to as core processes. D is incorrect because support processes do not directly add value to the product or service.

Which of the Following Is True of Support Processes