Question 1

Near the end of the session, a member wants to share something deep and personal. The leader should

Accepted Answer

The answer of Near the end of the session, a...

Question 2

When a member brings up a new issue toward the end of a group session, it is important for the leader to let that member present the issue even if the group time limit runs over.

Accepted Answer

Allowing a new issue to be introduced at the end of a session can leave the issue unaddressed and the member unsupported. It's better to acknowledge the issue and plan to address it in a future session, respecting the group's time boundaries.

Question 3

One way to draw out a member while giving her an "out" is to maintain a lot of eye contact with that member while speaking to the entire group.

Accepted Answer

Maintaining eye contact with a specific member while addressing the group can make the member feel seen and heard, but also gives her an opportunity to disengage if she does not want to participate.

Question 4

How can the use of nonverbal signals be helpful when cutting off and when drawing out
members of a group?

Accepted Answer

The answer of How can the use of nonverbal signals...

Question 5

In which of the following situations would it NOT be appropriate for the leader to use the technique of cutting off?

Accepted Answer

Cutting off is a technique used by a leader to interrupt a member when their comments are not aligned with the purpose of the group or when the leader wants to shift the group's focus. However, if a member is sharing information that could benefit other members, it would not be appropriate to cut them off as it could potentially harm the group's overall progress.

Question 6

Use of a gruff or critical tone by the leader when cutting off a member is helpful in sending a message to all group members that inappropriate comments won't be tolerated.

Accepted Answer

Using a gruff or critical tone can create a hostile environment, reduce trust, and discourage open communication within the group. It's more effective to address inappropriate comments in a respectful and constructive manner.

Question 7

Which of the following is TRUE regarding the use of dyads to draw out group members?

Accepted Answer

Dyads, or small groups of two people, can be effectively used to draw out group members who may be hesitant to participate in larger group discussions. The leader can pair up with a member he wants to draw out, but other members can also be paired up with each other to encourage participation and build relationships within the group. Therefore, both options are true.

Question 8

When two members are arguing about an issue, there are occasions when it is best for the leader to cut off the argument and move on rather than spend time processing the issue.

Accepted Answer

Sometimes, continuing an argument can waste time and cause frustration for everyone involved. A leader may need to make a decision to cut off the argument and move on in order to maintain productivity and avoid conflict. However, it is important for the leader to make sure each member feels heard and to address the issue at a later time if necessary.

Question 9

When a member brings up a topic unrelated to the purpose of the group, the effective leader will let the member continue rather than cut off the member and appear inpolite.

Accepted Answer

An effective leader will gently steer the conversation back to the group's purpose to maintain focus and ensure that the meeting objectives are met, while also being respectful and considerate.

Question 10

When drawing out a member, it is best to hold the focus on a quiet member until that member speaks up in order to prevent the member from feeling that he or she let down the group.

Accepted Answer

By holding the focus on a quiet member until they have a chance to speak up, it allows them to participate in the discussion without feeling pressured or left out. This can help to build a more inclusive and supportive group dynamic.

Question 11

If a member has been rambling and repeating himself for a little while, how might the leader
use other members to cut that member off and still stay with the person? How can other
members of the group be involved in this process?

Accepted Answer

The answer of If a member has been rambling and...

Question 12

Which of the following is NOT recommended when drawing out a member?

Accepted Answer

Using a demanding voice with a quiet member can make them feel uncomfortable and intimidated, potentially discouraging them from participating in the future. It is important to create a supportive and inclusive environment in group discussions. A, C, and D are all recommended techniques for drawing out members and encouraging participation.

Question 13

Why is cutting off the most difficult leadership skill to learn and effectively use in group?

Accepted Answer

The answer of Why is cutting off the most difficult...

Question 14

Before drawing a member out, the authors recommend considering which of the following?

Accepted Answer

All of the choices should be considered before drawing a member out. The member's need to talk in the group, the response of other members, and the member's commitment to the group or potential negativity are all important factors to weigh before taking action.

Question 15

Members may be reluctant to speak up in a group for a variety of reasons, including lack of trust of the leader or other members.

Accepted Answer

Members may feel uncomfortable sharing their thoughts and ideas in a group if they do not trust the leader or other members. This lack of trust can lead to a hesitation to speak up and participate in group discussions.

Question 16

An effective group leader must be able to cut off inappropriate, inaccurate, or hurtful comments made by a group member.

Accepted Answer

It is important for a group leader to monitor and control the communication within the group, and prevent any comments that may negatively impact other group members or the group dynamics as a whole.

Question 17

It is often a good idea not to attempt to draw out an uncommitted member because that member might use that opportunity to set a negative tone for the group.

Accepted Answer

Drawing out an uncommitted member may cause them to become defensive, which could set a negative tone for the group. It's better to focus on engaging actively participating members and creating a positive, inclusive environment.

Question 18

When members are silent in group because they are unprepared to participate, the authors suggest

Accepted Answer

The answer of When members are silent in group because...

Question 19

Which member characteristics are important to consider when thinking of drawing a member
out?

Accepted Answer

The answer of Which member characteristics are important to consider...

Question 20

According to the authors, when a member says something inaccurate in group, the leader should

Accepted Answer

The answer of According to the authors, when a member...

Quiz 8: Cutting Off and Drawing Out