Researchers posing as customers who gather observational data about a store are called ______________.
A) mystery shoppers
B) online shoppers
C) observational shoppers
D) online researchers

Question

Quizplus · Accepted Answer

Mystery shoppers are individuals hired to act as customers to evaluate the quality of service and gather data about a store's operations.

Researchers Posing as Customers Who Gather Observational Data About a Store