What should you do when the feelings of the client are not fully understandable and seem confused?
A)Ignore the feeling until you understand fully what the client is saying.
B)Paraphrase and summarize what you have heard.
C)Reflect the feelings as you have heard them, but include a check-out for accuracy.
D)All of these

Question

What should you do when the feelings of the client are not fully understandable and seem confused?​
A)​Ignore the feeling until you understand fully what the client is saying.
B)​Paraphrase and summarize what you have heard.
C)​Reflect the feelings as you have heard them, but include a check-out for accuracy.
D)All of these

Quizplus · Accepted Answer

Reflecting the feelings and including a check-out for accuracy allows you to confirm your understanding with the client, ensuring clarity and showing empathy.

What Should You Do When the Feelings of the Client