In Terms of the Consumer Bill of Rights, the Right

In terms of the Consumer Bill of Rights, the right to be heard means that

A) the U.S. Department of Commerce has the right to hear consumer complaints.
B) the American Marketing Association has the right to discipline marketers based on customer complaints.
C) consumers should have access to public-policy makers regarding complaints about products and services.
D) companies should have access to company representatives regarding complaints about fraudulent consumer practices.
E) consumers should have access to company representatives regarding new product ideas.