Geek Squad Set Out to Provide Timely and Effective Help

Geek Squad set out to provide timely and effective help with all computing needs regardless of the make, model, or place of purchase. Employees were called "agents" and wore uniforms with a Geek Squad logo to create a "humble" attitude that was not threatening to customers. Agents could also be identified by

A) their required crew cuts or ponytails.
B) their black-and-white vehicles with the logo on the door.
C) the tablet devices they constantly carry.
D) pocket protectors and faux black glasses, used to play up the theme.
E) the location consumers could find them in the store, an actual freestanding "shack."