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Figure 12-6 -According to Figure 12-6 Above, Box D Represents Which Dimension

Question 133

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Figure 12-6 -According to Figure 12-6 above, Box D represents which dimension of service quality? A) reliability B) empathy C) assurance D) tangibility (tangibles) E) responsiveness Figure 12-6
-According to Figure 12-6 above, Box D represents which dimension of service quality?


A) reliability
B) empathy
C) assurance
D) tangibility (tangibles)
E) responsiveness

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