TQM originated from the statistical control theories and evaluation of production processes introduced by Americans EXCEPT
A) W. Edwards Deming.
B) Walter Shewhart.
C) Joseph Juran.
D) Douglas McGregor.
Correct Answer:
Verified
Q47: How many steps are involved in strategic
Q48: Match the term with its descriptor.
-assessing the
Q49: Match the term with its descriptor.
-a form
Q50: _ means to determine what tasks should
Q51: Match the term with its descriptor.
-creating short-term
Q53: Operational planning focuses on the _ element
Q54: Match the term with its descriptor.
-statements of
Q55: A manual that consists of documented steps
Q56: Management planning focuses on the _ element
Q57: All of the following are key elements
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