Question 1

Which of the following is a reason for an industrial relations system to adopt collective bargaining?
A) Government involvement speeds up conflict resolution.
B) Conflict resolution by the courts involves firsthand knowledge of the circumstances.
C) Unilateral control by management often sacrifices workers' rights.
D) The existing union considers a strike to be more effective than a discussion.
E) The existing unions are not institutionalized.

Accepted Answer

Collective bargaining allows for a negotiated agreement between management and labor, providing workers with a voice in the decisions that affect their lives and ensuring that their rights are not sacrificed for the sake of profitability or efficiency. Without collective bargaining, management would have unilateral control, which could potentially be exploitative.

Question 2

In a collective bargaining contract, factors related to profit sharing and stock purchase are typically covered under the ________ provision.
A) wage determination
B) job or income security
C) special groups
D) plant operations
E) employee benefit plans

Accepted Answer

Factors related to profit sharing and stock purchase are typically considered as employee benefits, which are covered under the employee benefit plans provision in a collective bargaining contract.

Question 3

When Pop Soda Distribution began discussion with the union, it was determined that it would be better to use ________ than have a strike.
A) benchmarking
B) delayering
C) attitudinal structuring
D) collective bargaining
E) exempting

Accepted Answer

The most appropriate option in this scenario is collective bargaining, which involves negotiation between the company and the union representing its employees. In this case, the goal was to reach an agreement that would satisfy both parties and avoid the need for a strike. Benchmarking involves comparing a company's performance with that of its competitors, while delayering involves reducing the number of levels in a company's hierarchy. Attitudinal structuring and exempting are not relevant to the situation described.

Question 4

Because the United States does not have a strong history of deep, class-based divisions in society, the unionization rate and coverage are low when compared to those in Europe.

Accepted Answer

This is generally true. European countries have a longer history of class-based societal divisions, which led to stronger labor movements and greater unionization rates and coverage. In contrast, the United States has a history of individualism and a weaker labor movement, resulting in lower unionization rates and coverage.

Question 5

Worker representation on advisory boards is mandated by law in the United States, but not in Europe.

Accepted Answer

Worker representation on advisory boards is not mandated by law in the United States, but it is in some European countries such as Germany and Sweden.

Question 6

Which of the following is likely to be a part of an industrial union?
A) A carpenter
B) An electrical worker
C) A painter
D) A shoemaker
E) A steelworker

Accepted Answer

A steelworker is most likely to be a part of an industrial union as industrial unions are formed by workers in the same industry irrespective of their specific job roles. Steelworkers belong to the same industry and are likely to join an industrial union that represents workers in the steel industry.

Question 7

Much of the public-sector union growth has occurred in the service industry and among white-collar employees.

Accepted Answer

This statement is true. Public-sector union growth has been concentrated in service industries such as education, healthcare, and social services, as well as among white-collar employees like clerical staff, administrative professionals, and managers.

Question 8

In a collective bargaining contract, factors related to hiring and transfer arrangements are typically covered under the ________ provision.
A) wage determination
B) job or income security
C) special groups
D) plant operations
E) employee benefit plans

Accepted Answer

Job or income security provisions typically address factors related to hiring and transfer arrangements, such as seniority rights and job bidding procedures. Wage determination provisions address issues such as hourly pay rates and annual salary increases. Special groups provisions address matters such as apprenticeships and job classifications. Plant operations provisions relate to working conditions and safety measures. Employee benefit plans provisions address issues such as healthcare and retirement benefits.

Question 9

The union pay advantage causes employers to use less labor and more capital per worker than they would otherwise, which reduces efficiency across society.

Accepted Answer

The union pay advantage, which refers to higher wages and benefits negotiated by unions for their members, can make employers use less labor and more capital per worker in order to maintain profits. This can decrease efficiency across society as it may lead to underutilization of available labor and resources.

Question 10

Which of the following is true of local unions?
A) The local of an industrial-based union typically covers a city or a region.
B) In a craft-oriented union, the local corresponds to a single large facility or to a number of small facilities.
C) Administration of the contract is beyond the powers of a local union.
D) The bulk of day-to-day interaction between labor and management takes place at the local union level.
E) Negotiations involved in collective bargaining are not handled at the local union level.

Accepted Answer

Local unions are typically responsible for handling day-to-day interactions between labor and management, including grievances and workplace issues. While the administration of the contract may involve higher levels of the union hierarchy, negotiations involved in collective bargaining often take place at the local level. The size and scope of a local can vary depending on the type of union, with industrial-based unions covering cities or regions, and craft-oriented unions corresponding to a single large facility or a number of smaller ones.

Question 11

In a collective bargaining contract, factors related to shift operations and hazardous work are typically covered under the ________ provision.
A) wage determination
B) job or income security
C) special groups
D) plant operations
E) paid and unpaid leave

Accepted Answer

Plant operations provisions in collective bargaining contracts often address factors related to shift operations and hazardous work, focusing on the operational aspects and safety conditions of the workplace.

Question 12

Which of the following sought to provide an environment conducive to collective bargaining?
A) Occupational Safety and Health Act
B) Fair Labor Standards Act
C) Civil Rights Act
D) Racketeer Influenced and Corrupt Organizations Act
E) National Labor Relations Act

Accepted Answer

The National Labor Relations Act, also known as the Wagner Act, was passed in 1935 to protect the rights of employees and employers, and to encourage collective bargaining. It created the National Labor Relations Board, which is responsible for enforcing the Act and overseeing unions and employers' compliance with labor law.

Question 13

Which of the following is a characteristic of an industrial union?
A) All the members represent a particular occupation in an industry.
B) It restricts the number of its members in order to maintain high wages.
C) Membership is a result of working for a particular employer in the industry.
D) The members change employers more frequently than do members of craft unions.
E) All the members share a specialized skill common across an industry.

Accepted Answer

An industrial union is a union that represents all the workers in a particular industry, regardless of their occupation or skill level, so membership is a result of working in a particular industry rather than a specific occupation or skill.

Question 14

According to the model developed by Katz and Kochan, at which level does the management make basic choices such as whether to work with its unions or to devote its efforts to developing nonunion operations?
A) Strategic level
B) Corporate level
C) Functional level
D) Production level
E) Business unit level

Accepted Answer

The management at the strategic level makes choices related to the overall direction and goals of the organization, including the decision on whether to work with unions or develop nonunion operations. This decision will have a significant impact on the organization and its operations, making it a strategic choice.

Question 15

Most national unions are composed of multiple local units and are affiliated with the
A) American Federation of Labor and Congress of Industrial Organizations (AFL-CIO).
B) National Union of Government Employees.
C) Public Works and Public Service Workers Trade Union.
D) American Federation of Government Employees.
E) Service Employees International Union.

Accepted Answer

The American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) is the largest federation of labor unions in the United States, representing over 12 million workers. It is made up of multiple national unions, each composed of multiple local units.

Question 16

According to John Dunlop, which of the following is required for an industrial relations system to be successful?
A) The system must always translate acceptance into convergence of interests.
B) The system should completely eliminate conflict.
C) The system should be independent of the environmental context.
D) The system should consist of participants that have a common ideology.
E) The system should exclude mechanisms such as collective bargaining.

Accepted Answer

The answer of According to John Dunlop, which of the...

Question 17

Which of the following is the largest union and is not affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO)?
A) Communications Workers of America
B) American Federation of Government Employees
C) International Association of Fire Fighters
D) National Education Association
E) American Federation of Teachers

Accepted Answer

The National Education Association (NEA) is the largest union in the United States that is not affiliated with the AFL-CIO. The NEA represents more than 3 million members in education-related fields. The other options listed are all affiliated with the AFL-CIO.

Question 18

The duty of fair representation mandated by the National Labor Relations Act (NLRA) requires that all bargaining unit members, whether union members or not, have equal access to and representation by the union in the grievance procedure.

Accepted Answer

The duty of fair representation under the NLRA requires unions to represent all members of a bargaining unit fairly, regardless of union membership status. This includes providing equal access and representation in the grievance process.

Question 19

Which of the following is likely to be part of a craft union?
A) A manager
B) A salesperson
C) An autoworker
D) An electrical worker
E) A flight attendant

Accepted Answer

The answer of Which of the following is likely to...

Question 20

Amy is a shop steward for her union. She is responsible for ensuring the terms of the collective bargaining contract are enforced and
A) being the lead in renegotiations.
B) being a neutral party who assists in negotiations.
C) representing employees in contract grievances.
D) being the business representative.
E) representing the management during conflict resolution.

Accepted Answer

As a shop steward, Amy's main responsibility is to represent employees in contract grievances, which involves ensuring that the terms of the collective bargaining contract are enforced. She is not typically involved in renegotiations, which would be the responsibility of union leaders and management representatives. Her role is also not to represent management during conflict resolution, as her responsibility is to advocate for the interests and rights of employees.

Quiz 14: Collective Bargaining and Labor Relations

Which of the following is a reason for an industrial relations system to adopt collective bargaining?

In a collective bargaining contract, factors related to profit sharing and stock purchase are typically covered under the ________ provision.

When Pop Soda Distribution began discussion with the union, it was determined that it would be better to use ________ than have a strike.

Because the United States does not have a strong history of deep, class-based divisions in society, the unionization rate and coverage are low when compared to those in Europe.

Worker representation on advisory boards is mandated by law in the United States, but not in Europe.

Which of the following is likely to be a part of an industrial union?

Much of the public-sector union growth has occurred in the service industry and among white-collar employees.

In a collective bargaining contract, factors related to hiring and transfer arrangements are typically covered under the ________ provision.

The union pay advantage causes employers to use less labor and more capital per worker than they would otherwise, which reduces efficiency across society.

Which of the following is true of local unions?

In a collective bargaining contract, factors related to shift operations and hazardous work are typically covered under the ________ provision.

Which of the following sought to provide an environment conducive to collective bargaining?

Which of the following is a characteristic of an industrial union?

According to the model developed by Katz and Kochan, at which level does the management make basic choices such as whether to work with its unions or to devote its efforts to developing nonunion operations?

Most national unions are composed of multiple local units and are affiliated with the

According to John Dunlop, which of the following is required for an industrial relations system to be successful?

Which of the following is the largest union and is not affiliated with the American Federation of Labor and Congress of Industrial Organizations (AFL-CIO) ?

The duty of fair representation mandated by the National Labor Relations Act (NLRA) requires that all bargaining unit members, whether union members or not, have equal access to and representation by the union in the grievance procedure.

Which of the following is likely to be part of a craft union?

Amy is a shop steward for her union. She is responsible for ensuring the terms of the collective bargaining contract are enforced and